Refund policy

All Sales Are Final

Due to the nature of our products, we do not accept returns. All sales are final.

Exchanges

We do want you to be happy with your purchase! If you received a damaged, defective, or incorrect item, we're happy to make it right with an exchange.

To request an exchange, please contact us within 14 days of receiving your order at Support@excessdm.com with:

• Your order number
• A description of the issue
• Photos of the item (if damaged or defective)

Once approved, we will send you a replacement item at no additional cost. Exchanges are subject to product availability.

Questions?

If you have any questions about your order, please reach out to us at Support@excessdm.com or visit our contact page.