Frequently asked questions
Frequently asked questions
Is this official Games Workshop terrain?
No. ExcessDM terrain is fan-made, 3D-printed, and designed to be compatible with Warhammer 40k 11th Edition layouts. We are not affiliated with, endorsed by, or licensed by Games Workshop.
How fast do you ship?
We process and ship orders from Fort Worth, TX in 1–3 business days. US orders include free tracked shipping via USPS or UPS.
What's your exchange policy?
30-day exchanges on unused, unassembled items. Damaged, defective, or incorrect items are replaced. Email Support@excessdm.com with your order number (and photos if something arrived damaged).
Is it tournament legal for 11th Edition?
Sets are designed to match published 11th Edition layout footprints. Players and tournament organizers should still confirm the event pack they are playing under.
Painted or unpainted?
Unpainted PLA 2.0. Pieces may need minor cleanup or support removal before priming and paint.
How portable is a full set?
A full 11th Edition set packs into two 12x4 boxes — built for game nights, clubs, and travel to events.